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**Chris** · 08-11-2006, 14:27

Kind of begs the question, why have CSRs been insisting this is not required? Looks like we've identified a staff training need here ...

08-11-2006, 14:27	#20
Chris Trollsplatter Cable Forum Team Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 38,384	Re: quick question Kind of begs the question, why have CSRs been insisting this is not required? Looks like we've identified a staff training need here ...