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Old 08-11-2006, 12:58   #5
Heedyheed
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Join Date: Jun 2006
Location: Bedfordshire
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Re: Question for NTL - packetloss and disconnection problem in Luton area

Quote:
Originally Posted by darkone338 View Post
As this isnt an official NTL forum, youre very unlikely to get an official response.
Is there an official one, then? I thought this was as close to 'official' as it gets? I wasn't really expecting an official response, just maybe an opinion from someone who works for NTL.

Quote:
Originally Posted by darkone338 View Post
What modem do you have ?
I'm not in your area, but a colleague at work who is in Welwyn has recently had to have his old Terajet modem replaced due to network upgrades causing diconnections and the like.
I have also just had this issue in my area.
I've still got the Terajet 210 and I have the 2meg service. I was getting ready to argue for its replacement when the problem disappeared. It's now been running for over 4 days without any packet loss or disconnections.

By the way, does anyone know how I can tell if my area is still on QAM64 or has had the upgrade to QAM256 - the Terajet 210 doesn't allow access to it's configuration details as far as I know...

Mike
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