When it is deserved
<P>Just wanted to pop by (been a while ) To say i had the best NTL experience today Had an engineer booked to swap out my modem the old one died suddenly. Not only was he on time i was called to say he was on the way, he was very very polite, efficient and went out of his way to make sure it worked before he left. Sorry i didnt get his name ( have the builders in as well ) But whoever he was Top man and a credit to NTL as was the gentleman i spoke to in tech support who also went above and beyond to arrange it in the first place. Excellent job all round <IMG alt=0 src="http://www.cableforum.co.uk/board/images/smilies/tup.gif" border=0 smilieid="20"> <IMG alt=0 src="http://www.cableforum.co.uk/board/images/smilies/tup.gif" border=0 smilieid="20"> <IMG alt=0 src="http://www.cableforum.co.uk/board/images/smilies/tup.gif" border=0 smilieid="20"> </P>
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