Quote:
Originally Posted by neoapple
Well bright and early like 8:30am NTL tech came to install my cable modem w00t
Very nice guy. Although he don't work for NTL, he works for telewest (i know same company) and was drafted nto my area as apparently high work load in my area.
A very nice guy. Nice job as well. Mike, Mike something like that.
Then at 12:00 ish another ntl guy came, it was his senior. Came to check the work etc.
Is this normal?
Also many thanks to the tech guy as well!
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Yes.. this is ntl's policy. Engineers can have 40% of their work checked to ensure it meets with company regulations and to make sure the new customer is 100% satisfied!