Quote:
Originally Posted by RXP
The contract and policies don't though.
17.2 Does, I agree. However as you also cited 4.3
If you exceed the usage allowance applicable to you as per User Policy. What does User Policy say? It's unlimited.
Construed as a whole, the terms and conditions do not allow for what NTL are clearly doing. While 17.2 does give them broad powers if someone is effecting others connection. It is in contradiction with everything else I have cited.
Even so 17.2 does not give them broad reaching powers to slow down all these internet connections. I'm *not* a heavy user and I get 5% of 10mbit.
|
there are multiple reasons they can slow you down, one being you affecting other users (this is a single condition, regardless of other factors). going off the aup they cant slow you down for going over a usage limit (as one doesn't exist) but that doesn't stop them slowing you (or anyone) down for affecting others speeds. you can affect others speeds even if you are a light user, the average user i would guess is a light user but one who only uses it from say 6pm to 10pm. too many of this type of user means people affecting others speeds, for ntl to give everyone a level playing field they'll slow people down to the minimum needed to not slow anyone else down so if theres 100 people on a single 100mbit line, they'll all get 1mbit which is as fair as possible. granted this isn't the most ideal solution, but will help with pings and the like. it is also probably a temp solution untill ntl get more capacity in those areas