That was my point earlier though, it's just junk. It says your use is subject to the limits applicable to 'your internet services'. Those are defined in the table. Which says it's unlimited. So my 4mbit is unlimited. So it's saying my usage is subject to the provision that I don't use it over an unlimited amount. That is just not logical.
For example further down 20.2 it says
Quote:
Freedom Internet Service4
(download speed) Monthly Usage Allowance
(downstream &/or upstream) Monthly Price
Up to 1Mb 5GB £17.99
Up to 1Mb with a telephone service 30GB From £16.99p
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Which provides caps for this service. So to construe this term as a whole, they clearly provide caps for the 'Freedom' service and NOT ours.
In sum, the limit to my applicable internet service is 'unlimited'. Which is non-sequitur. I know NTL used to have another provision in there for FUP a while back, because that's a reason I never went to them. Then they removed it and that's why I joined.
Still I'm not a heavy user and i'm suffering. So are tons of people in the 'speed test' thread.
Edit: and thank you Stuart for referring me to this:
Quote:
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[clause 26] - we reserve the right to change the terms and conditions of this Agreement and/or the Services which we provide to you as soon as is reasonably practicable by giving written notice to you prior to the changes being introduced. We will also publish details of any changes (including the operative date) in each of our main offices and/or on our website as soon as possible prior to the changes being introduced.
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The changes were introduced months ago. I have still yet to receive any information. If it wasn't for 'undercover' work there wouldn't even be an announcement on this main page. They're meant to tell us even before the changes are introduced.