Quote:
Originally Posted by etccarmageddon
"Luckily for us the law determines are rights and obligations under contract."
as you pay them on a monthly basis - either £18, £25 or £35 - what exactly are you going to claim for if you take them to court?
it's not like you're a company who've shelled out £10k for an annual subscription of a leased line only to find they've reduced the service significantly part way through the year. you're buying a retail service and paying no more than £35 a month for it. the biggest claim you could make would be £35?
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The term is for 12 months, since shaping started a couple months ago if NTL would not let me terminate their service without penality I would sue for compensatory damages of 9 months x £35 and win. And under contract law consideration is consideration. It doesn't matter if it's £0.50p or £1bn. It's the principle here that NTL are doing what they want without telling their customers or inserting updated provisions in the contract.
Cause in all honesty I'm not bothered by the awful 512k speeds on a 10mbit service at prime time. All I want is fast downloads in non prime time. Part of me just wants them to refuse a termination and take it to court, it'd be fun.
---------- Post added at 12:39 ---------- Previous post was at 12:39 ----------
Quote:
Originally Posted by Zeph
Erm yes there is a FUP...
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Please cite it. I cannot find anything on NTL's website and when I signed up there was none.