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darkone338 · 07-11-2006, 13:23

thanks for the tip rob, phoned back and suprisingly got straight through to the UK guys, who couldnt have been more helpful... ran some test for packet loss, identified that rather quickly and booked an engineer for this morning. Terajet out, 250 in and all the problems have been rectified.

Good job NTL!

07-11-2006, 13:23	#3
darkone338 Inactive Join Date: Jun 2003 Posts: 77	Re: GU16 Constant loss of service. thanks for the tip rob, phoned back and suprisingly got straight through to the UK guys, who couldnt have been more helpful... ran some test for packet loss, identified that rather quickly and booked an engineer for this morning. Terajet out, 250 in and all the problems have been rectified. Good job NTL!