Quote:
Originally Posted by RXP
I wasn't aware that NTL contracted to 6 year terms. I was under the impression that the current contract is what everyone is under which DID NOT contain a 'fair usage policy'. I specifically signed the contract because of a lack of 'fair usage policy'. I know I can leave if I want to, problem is not many people are aware of this. Fair usage policies are also junk terms. They are completely at the discretion of your ISP and set down no criteria. If X is downloading 1000gb a month, however it is entirely during the time between 00:00 and 06:00, that does not impact on other users. However, if there is a hard cap of 120gb a month to invoke the sanctions under the FUP it is contractually fine, even though it doesn't affect the network.
The legal problem is NTL haven't actually inserted anything new into the contract, so you cannot invoke your right to terminate the contract early. They're doing what they please and bypassing legal remedies. If you phone up CS they are clueless as to the traffic shaping.
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Who mentioned a 6 year contract term? I didn't. I merely pointed out that when I signed up, there was a reference in the Acceptable Use Policy to taking action against heavy users.
As I understand it, everyone on NTL is on a rolling contract. Thus, continued use of the services after the initial 12 months is up is deemed to be acceptance of any change in the terms and conditions (of which I believe the Acceptable Use Policy to be part).
Also, bear in mind that ANY contract NTL use will have been checked by NTL's legal department, who have, I am sure, made sure that any terms and conditions are legal, if not exactly nice for the customer.