Quote:
Originally Posted by Stuart C
The legal one is covered. For a start, when I signed up (in 2000), there was a clause in NTL's Acceptable Use Policy that enabled them to take action against heavy downloaders.
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I wasn't aware that NTL contracted to 6 year terms. I was under the impression that the current contract is what everyone is under which DID NOT contain a 'fair usage policy'. I specifically signed the contract because of a lack of 'fair usage policy'. I know I can leave if I want to, problem is not many people are aware of this. Fair usage policies are also junk terms. They are completely at the discretion of your ISP and set down no criteria. If X is downloading 1000gb a month, however it is entirely during the time between 00:00 and 06:00, that does not impact on other users. However, if there is a hard cap of 120gb a month to invoke the sanctions under the FUP it is contractually fine, even though it doesn't affect the network.
The legal problem is NTL haven't actually inserted anything new into the contract, so you cannot invoke your right to terminate the contract early. They're doing what they please and bypassing legal remedies. If you phone up CS they are clueless as to the traffic shaping.
It's also a shame that the initial traffic shaping was as a result of 'undercover' info and the new moving heavy users together is as a result of another service provider.