Cable Forum - View Single Post - On phone for 40mins passed from Dept to Dept then told to call back tomorrow

MovedGoalPosts · 06-11-2006, 19:44

That's not good. When you do get throuhg to CS tommorrow, make sure you get your other half noted on the account as being an authorised person. That should prevent future misunderstandings.

Have you used On Demand before? I've occasionally had blips where my STB asks for a PIN, but a reboot, or something happening overnight, and that message goes away.

06-11-2006, 19:44	#2
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: On phone for 40mins passed from Dept to Dept then told to call back tomorrow That's not good. When you do get throuhg to CS tommorrow, make sure you get your other half noted on the account as being an authorised person. That should prevent future misunderstandings. Have you used On Demand before? I've occasionally had blips where my STB asks for a PIN, but a reboot, or something happening overnight, and that message goes away.