06-11-2006, 14:22
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#7
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Permanently Banned
Join Date: Jun 2003
Location: Nr Carnforth
Age: 50
Services: M6 Keele
Posts: 5,462
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Re: Virgin on the ridiculous
Quote:
Originally Posted by punky
Responsetek? 
If the next email doesn't sort it just ring up cancellations/retentions. They've had more than enough chance, they've made themselves look like bloody idiots, and you've plenty of other BB suppliers to choose from.
Everyone lauds Virgin CS, but its crap really. Aside from your case, the missus rang up Virgin Tribe (their own employee discount scheme), to book £4000 worth of plane tickets, and recieved not only very poor, but borderline abusive service herself. |
The only time I have flown Virgin It was a complete shambles.
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