Quote:
Originally Posted by inviroman
ok first keyboard is working fine and pluto is a long way away sorry about the shouting but you must understand the frustration that i have been having i am on the 10meg service and for 3 weeks the service has been poor to say the least 1-2 meg if i am lucky called c/s and have been told all sorts of faults that have been wrong and still no result 2 engineer visits and no change the last engineer even gave me his phone number and has been trying to get the matter resolved still with no result the call centre in india has even told me thats its my pc at fault (what all 3 of them!!) and the amount of problems i have been told that have been wrong is beyond a joke they dont even know about the 20meg trial or traffic shaping even the engineer didnt know
i now had a ne cable run from the cab to my house and ito my house and 2 modems and the signal boosted to the max and still the same this must prove that there is a network fault which ntl say that there is not
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As you say - it's a 20 meg TRIAL.. why would they know? It's not a service provided to all customers