Hi
cant answer why things have changed but can advise there are far better products out there for anti-virus & firewall protection ..
some very good commercial products and some equally good freeware products .. just google around or click link in sig (requires registration) and we list several great packages both free and commercial
from all ive read most people advice throwing the telewest/ntl disc straight in the bin .. or at least not to use the 'safety package' as its not actually very good at what its meant to do .. cant say from personal experience as i didnt even try it .. stayed with what i have known for years
sorry not much help but i saw no one had answered so thought id at least chip in so you didnt feel ignored
Cozzy