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Old 04-11-2006, 08:15   #6
nikbedwell
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Join Date: Jan 2004
Location: Sussex BN14
Services: V+HD x2 Samsung SMC-2100C ex-Nynex / ex-C&W / ex-ntl Bromley platform VIP
Posts: 34
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Re: Box Swap Today - No VoD?

Quote:
Originally Posted by IanGuy View Post
However, I get an IS001 error when trying to access On Demand or some types of interactive service. Will this fix itself in time or should it be working by now? (Box was installed 11am, now 6pm).

---------- Post added at 19:31 ---------- Previous post was at 17:48 ----------

UPDATE: I just rang CS and they said they'd forward the issue to their 2nd line department, and I should expect a call back within 6 DAYS!!!!

6 days, to sort out one person's problem.
See my thread as I had the IS001 error on my Samsung...

http://www.cableforum.co.uk/board/sh...ad.php?t=51996

Then you can ring tech support (151 from your ntl phone) and tell THEM why it's not working and what THEY have to do for you
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