Quote:
Originally Posted by IanGuy
Hi, I had a box swap to a samsung 2100c today and it cleared up the problems I was having with my previous crappy pace, I'm really impressed with the speed of the box and actually enjoy browsing through menus now.
However, I get an IS001 error when trying to access On Demand or some types of interactive service. Will this fix itself in time or should it be working by now? (Box was installed 11am, now 6pm).
---------- Post added at 19:31 ---------- Previous post was at 17:48 ----------
UPDATE: I just rang CS and they said they'd forward the issue to their 2nd line department, and I should expect a call back within 6 DAYS!!!!
6 days, to sort out one person's problem.
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6 days to sort simple interactive issue sorry but rubbish i say lol what software version does the box have 3.3 ? pg up pg dwn blue etc etc maybe someone at ntl does not know how to do things correctly ?