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The Jackal · 03-11-2006, 08:48

I have also posted on news blueyonder to back you up

HTTP Proxy Issues : One for management or Alex Brown / PotOfGold : Unable to access online bank whilst previously being able to

As per the threads :

http://www.cableforum.co.uk/board/member.php?u=10770

and blueyonder.support.access.hi-speed : Problem with Online Banking

Could someone please investigate this issue as I have spent a couple hours with PotOfGold trying to resolve this.

We tried everything from different browsers, clearing cache, rebooting equipment, different OS as a last resort we tried different blueyonder proxy servers all to no avail that online banking services from Standlife and Nationwide did not render in the browser.

I therefore suggested that we try my squid proxy located in telehouse London once PotOfGold tried my proxy to connect to the bank she had no problems at all.

So as far as I can see there is a joint issue here :

(1) Blueyonder's HTTP proxy local cache or maybe header issues ? HTTPS cache (you shouldnt be doing this anyway ?) ?

(2) Online bank's local director and or web applications reaction to BY's proxy.

Would you please be kind enough to investigate what changes have been made to you HTTP proxy so that we can maybe understand how to resolve this issue.

Cheers

---------- Post added at 08:48 ---------- Previous post was at 08:37 ----------

Some results PotOfGold :

Hi CrC-3rr0r

We are currently looking into this thanks for the extra info.

-- Kind Regards Tiffani Buchanan blueyonder Technical Support http://status.blueyonder.co.uk/

and also

Hi PotOfGold

Could you please provide a valid blueyonder alias so we can investigate this
further.

-- Kind Regards Tiffani Buchanan blueyonder Technical Support http://status.blueyonder.co.uk/

03-11-2006, 08:48	#82
The Jackal Inactive Join Date: Oct 2006 Posts: 1,604	Re: Online Banking I have also posted on news blueyonder to back you up HTTP Proxy Issues : One for management or Alex Brown / PotOfGold : Unable to access online bank whilst previously being able to As per the threads : http://www.cableforum.co.uk/board/member.php?u=10770 and blueyonder.support.access.hi-speed : Problem with Online Banking Could someone please investigate this issue as I have spent a couple hours with PotOfGold trying to resolve this. We tried everything from different browsers, clearing cache, rebooting equipment, different OS as a last resort we tried different blueyonder proxy servers all to no avail that online banking services from Standlife and Nationwide did not render in the browser. I therefore suggested that we try my squid proxy located in telehouse London once PotOfGold tried my proxy to connect to the bank she had no problems at all. So as far as I can see there is a joint issue here : (1) Blueyonder's HTTP proxy local cache or maybe header issues ? HTTPS cache (you shouldnt be doing this anyway ?) ? (2) Online bank's local director and or web applications reaction to BY's proxy. Would you please be kind enough to investigate what changes have been made to you HTTP proxy so that we can maybe understand how to resolve this issue. Cheers ---------- Post added at 08:48 ---------- Previous post was at 08:37 ---------- Some results PotOfGold : Hi CrC-3rr0r We are currently looking into this thanks for the extra info. -- Kind Regards Tiffani Buchanan blueyonder Technical Support http://status.blueyonder.co.uk/ and also Hi PotOfGold Could you please provide a valid blueyonder alias so we can investigate this further. -- Kind Regards Tiffani Buchanan blueyonder Technical Support http://status.blueyonder.co.uk/