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Rapid Dr3am · 30-10-2006, 13:32

The number is 08451420000 not 08450420000.

Also anytime your box says er or err it requires a tech with the exception of err11, err12, err16, which are outages. TunE is also an outage. NIT is an outage. PACE is the same as 8888 if locks there.

Onscreen error codes:

1050, is interactive no access, perform a mains reset, if not resolved book a troublecall for a tech visit.
1057, teleport fault server to busy restart event/mains reset, if not resolved stage to dq where you'll get a call in 5 days to ask if it's working again.
1059, PPV error send an I1 hit to resolve.

There are loads short of dumping the FDT here.

30-10-2006, 13:32	#31
Rapid Dr3am Inactive Join Date: Oct 2006 Posts: 296	Re: Useful STB Info The number is 08451420000 not 08450420000. Also anytime your box says er or err it requires a tech with the exception of err11, err12, err16, which are outages. TunE is also an outage. NIT is an outage. PACE is the same as 8888 if locks there. Onscreen error codes: 1050, is interactive no access, perform a mains reset, if not resolved book a troublecall for a tech visit. 1057, teleport fault server to busy restart event/mains reset, if not resolved stage to dq where you'll get a call in 5 days to ask if it's working again. 1059, PPV error send an I1 hit to resolve. There are loads short of dumping the FDT here.