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pgwill · 27-10-2006, 13:21

Here's the update following the engineers's visit today:
1) He had not come across my problem - involuntary channel switching without the displayed number changing. NTL engineers get a general briefing when a problem becomes more widespread
2) His personal view was that my STB (the original PACE installed about 4 years ago) might not be coping too well with current software. He replaced it with Samsung SMT-2100C
We'll see. For the record, I live in the Epsom/Croydon area. Software is Langley CR3. The problem has occurred twice, each time about 3 or 4 am.
As I said, on the first occasion someone else in a different part of the country suffered it at exactly the same time. I'll try and find out what STB he has.

27-10-2006, 13:21	#10
pgwill Inactive Join Date: Aug 2005 Posts: 8	Re: Problems Since Channel Reshuffle Here's the update following the engineers's visit today: 1) He had not come across my problem - involuntary channel switching without the displayed number changing. NTL engineers get a general briefing when a problem becomes more widespread 2) His personal view was that my STB (the original PACE installed about 4 years ago) might not be coping too well with current software. He replaced it with Samsung SMT-2100C We'll see. For the record, I live in the Epsom/Croydon area. Software is Langley CR3. The problem has occurred twice, each time about 3 or 4 am. As I said, on the first occasion someone else in a different part of the country suffered it at exactly the same time. I'll try and find out what STB he has.