Cable Forum - View Single Post

**Maggy** · 26-10-2006, 21:29

I'd just like one central number that tells you whether there is an overall fault in your area and gives you a chance to report it.After all if we don't tell faults we have a problem then they won't know it needs sorting.Also if your landline is down 150 is useless on a mobile.

My way around the problem today was not to bother pressing any numbers but to wait until I was passed onto a human interface by default who, though surprised that I'd got through to him, was able to just tell me what I wanted to know about it being an area fault and a rough idea when it would all be up and running.

26-10-2006, 21:29	#3
Maggy The Invisible Woman Cable Forum Mod Join Date: Jun 2003 Location: between Portsmouth and Southampton. Age: 74 Services: VM XL TV,50 MB VM BB,VM landline, Tivo Posts: 40,378	Re: when does the exception become the norm? I'd just like one central number that tells you whether there is an overall fault in your area and gives you a chance to report it.After all if we don't tell faults we have a problem then they won't know it needs sorting.Also if your landline is down 150 is useless on a mobile. My way around the problem today was not to bother pressing any numbers but to wait until I was passed onto a human interface by default who, though surprised that I'd got through to him, was able to just tell me what I wanted to know about it being an area fault and a rough idea when it would all be up and running. __________________ Hell is empty and all the devils are here. Shakespeare..