Cable Forum - View Single Post - Recent Self Install faulty?or Fault elsewhere?

Rapid Dr3am · 26-10-2006, 11:51

QuickStarts do happen, it's more hassle than it's worth. People call my department for queries and we can't touch them. Just because you don't know what you're doing doesn't make it a fault. Normally people are like "but the qs support line takes ages to hold can't you just activate it?" simple answer, no. I don't have the control rights in icoms to do that.

26-10-2006, 11:51	#6
Rapid Dr3am Inactive Join Date: Oct 2006 Posts: 296	Re: Recent Self Install faulty?or Fault elsewhere? QuickStarts do happen, it's more hassle than it's worth. People call my department for queries and we can't touch them. Just because you don't know what you're doing doesn't make it a fault. Normally people are like "but the qs support line takes ages to hold can't you just activate it?" simple answer, no. I don't have the control rights in icoms to do that.