Cable Forum - View Single Post

pgwill · 25-10-2006, 18:40

For the 2nd time in a week, an overnight recording I made off channel 105 has switched to a different channel in the middle, (without the displayed number changing). NTL are sending an engineer to look at the STB.
I told Customer Services that I learned from an online forum that someone else had the same problem, exactly the same time, same channel, and therefore the odds appeared against a STB fault.
Customer Services brushed this comment to one side. Do we conclude that NTL are in denial about an increasing recurrence of the channel switching that messed up their TV service last year?

25-10-2006, 18:40	#6
pgwill Inactive Join Date: Aug 2005 Posts: 8	Re: Problems Since Channel Reshuffle For the 2nd time in a week, an overnight recording I made off channel 105 has switched to a different channel in the middle, (without the displayed number changing). NTL are sending an engineer to look at the STB. I told Customer Services that I learned from an online forum that someone else had the same problem, exactly the same time, same channel, and therefore the odds appeared against a STB fault. Customer Services brushed this comment to one side. Do we conclude that NTL are in denial about an increasing recurrence of the channel switching that messed up their TV service last year?