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Re: GOOD LUCK
The best ones are where a customer is stopped on their new order when they have a large outstanding balance on their old account.
Seen a few where £xx credit was applied because it was slowing the install time (because it didnt have one) and the customers were annoyed we wouldnt proceed, an install was also given... needless to say those bills didn't get paid either....
ntl has a habbit of saying 'if we do x we will save this much money' and forget to mention that x then causes y and z and costs just as much, if not more than before
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