[Shaun]

Originally Posted by lostandconfused

what i meant to say was the tv package is the same price if you take the phone line or not, but if you do then you dont pay line rental on top of the package

No, you can now have the TV without the line rental and take your phone business elsewhere.

If you spend £11 on your phone line and £1.60 on calls then you're still paying over the odds with Ntl. What package are you on?

---------- Post added at 16:01 ---------- Previous post was at 15:56 ----------

Originally Posted by arcamalpha2004

BT'S similar plan is £14.95 per month incl rental, you also get 100 text messages from your home phone thrown in.
The international call plan is £1 per month if you take option 3:

With inclusive UK† calls up to an hour, you can now use your phone whenever you like:

• No charge for daytime, evening and weekend calls anywhere in the UK† - for up to an hour per call
• Monthly plan cost: £9.95* (was £14.50) plus monthly line rental: £11.00*.
• 25% off call rates to UK mobiles with CallMobile
• Get up to 200 inclusive texts every month from your home phone with BT Together Option

With the international plan it is £1 per month plus 3p per minute anytime.

Option one is 20.97 ( including line rental) but is still trounced by Vonage and unless you make more than 332 landline calls a month (of any length at any time) is beaten by just having BT option 1 and dialing via 1899. you need to ask yourself before signing up to these packages, am I getting something I'll use over the other packages avalabe to you.

---------- Post added at 16:06 ---------- Previous post was at 16:01 ----------

Originally Posted by opelfruitcase

Nope - your only in an initial 12 month contract with the services you took out at the point of opening your account. In other words, unless you were advised that you would have a new contract for your dtv service then you can cancel add services with 30 days notice.

No matter what stage of the contract the custoemr is in when prices or T+C are changed for that specific product they can cancel it if they don't like them. Is that what you're saying? I'm a little confused.

What I would do though, rather than ring up and ask to cancel is to see what customer services can sort out for you first - they should check your calls to advise you on the best package for you. If the best package for your needs comes to more than they're offering it to you for, then speak to retentions.

Do retentions have offers available to beat Vonage or BT/1899?

Can they really reduce TU24 to 7.99 a month*? If they can then CF should be campaigning for all the members to know as that would be a ball busting offer from NTl Beating BT at their own game (t he same package from them as above is ~£20

*we'll over look the connection fee and the redial after 60 min issues for now, but personally I'd want them waving too to keep me as a customer

---------- Post added at 16:11 ---------- Previous post was at 16:06 ----------

I'm not seeing calls to mobiles from 2ppm for any package on the telco tarrif unless you pay an additional £2 a month.

Can you point me in the right direction for the reduced mobile calls too Ople so I can add these in to my figures?

Spoke to a chap called "Gary" who was very informative, basically I've got the Phone free for a year (£11 credit on my bill)

Good for you mate. But don't be fooled, you're probably still being ripped off on call charges. What package has he put you on? Talk weekends? if so what's your calling pattern like? You may still be able to save more money.