Ok, was on the phone to them earlier, basically my contract for Tv is up 20th January, I explained to the CS lady I was happy with TV and BB but Phone didn`t want, said I wanted to cancel my TV and Phone as of now and got put through to dept cancelations.
Spoke to a chap called "Gary" who was very informative, basically i`ve got the Phone free for a year (£11 credit on my bill), he was also discussing about Tv drive which i`ve been looking at and said they had brought the launch date forward and I explained to him that I was very interested with it so NTL really haven`t lost any money from me as a customer because I will be having TV drive and 2 extra box`s at £5 each box (apparently TV drive in Glasgow 14th November and rolled out a month later elsewhere).
So not a bad result for either NTL or myself and to top it all a friendly guy who knew his stuff
