Thread: Ebuyer
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Old 20-10-2006, 22:30   #32
vbnmu
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Join Date: Oct 2006
Location: London
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Re: Ebuyer

I meant employer, not employee! sorry

---------- Post added at 20:30 ---------- Previous post was at 20:28 ----------

Got an answer from Ebuyer:

Dear ***,

We have replied to your eNote, number ***, as follows :

Dear ***

Thank you for your contact with our Customer Support Team.

Unfortunately I cannot refund your postage as the postage you paid for was for weight not for your order to be delivered on a specific day.

I would offer you a free shipping token for a future order but see from your notes that you have already refused this when it was offered to you on the telephone.

I apologise for the delay in receiving part of your order an for any inconvenience this may have caused.


Kind Regards
***
Ebuyer Customer Support Team
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