Quote:
Originally Posted by Pia
Hi all, just had 2 letters in the post this morning, Barclays have sent for the Barclaycard but NOT the Bank account, wonder if that comes separate or if they really did need their own letter for that... I was told on the C.A.G forums i could kill the two birds with one stone.
Anyway, the charges aren't as bad as i thought, Argos had refunded quite a few times to be fair to them, so taking that into account they've only charged me £119.
Barclaycard have charged me £240 worth, again nowhere near as bad as i thought. But still, better in my pocket than theirs 
Just a question though, the letter they sent with it, is that a bog standard reply?  |
Pia, that's complete bull****. My other half used to run the Microfiche department when Barclays (Bank, Current/Savings/Loans) had them stored in Leicester.
They are now with an external company in Glasgow (at last checking with is former colleagues). The normal accounts are stored in sort code order and then account number and are printed to MF every three months.
For current accounts and savings the account number given to the customer is even given to them in an order so that when the fiche are ordered properly in the cabinet according to a/c number they are also (roughly) alphabetical in respect to name too.
I'm guessing the credit card statements are stored in the same way even now. No point filing statements away in a random order if they can't retrieve them.
Barclays are lying to you mate. I'd contact the Office of the Information Commissioner for advice on this one mate.
It makes me so
when companies lie to you so blatantly.