Hi everyone. First post. Great site, BTW.
The reason removal programs like Spybot sometimes can't remove malware is that the malware is resident in memory.
ADd's advice is an excellent first step. Good move.
Just to add ... I know this site doesn't set out to be a malware removal site but I am qualified to fix malware.
If anyone wants help on the boards here ... post away (but perhaps let me know in a PM so I can come and look; I won't be here every day!!
).
Cheers.
OJ