Cable Forum - View Single Post - Mixed messages over servicable areas

dandoodles · 18-10-2006, 10:25

No I don't live in Derby. I live in Leamington.

I was supposed to get NTL installed today. I received a text message yesterday saying "great news, ntl will be installed tomorrow etc etc" I receieved a voicemail message 30 mins later saying it won't be installed, an engineer had been out and said that is not possible.

Called the moving and installation team, they were going to get back to me, still haven't. I can't actually speak to anyone other than a CS. I am writing my final email to them, but I am afraid I may have to go find my services elsewhere, because I can't do this anymore.

18-10-2006, 10:25	#20
dandoodles Inactive Join Date: May 2005 Posts: 11	Re: Mixed messages over servicable areas - advice please No I don't live in Derby. I live in Leamington. I was supposed to get NTL installed today. I received a text message yesterday saying "great news, ntl will be installed tomorrow etc etc" I receieved a voicemail message 30 mins later saying it won't be installed, an engineer had been out and said that is not possible. Called the moving and installation team, they were going to get back to me, still haven't. I can't actually speak to anyone other than a CS. I am writing my final email to them, but I am afraid I may have to go find my services elsewhere, because I can't do this anymore.