I suspect the problem is at Sega's end. As NTL use the same DNS servers for pretty much everyone, there would be a lot more than one member complaining on here if it was totally b0rked.
Also, I had to laugh out loud when I read the following
Quote:
If your connections slow down at irregular rates power cycle your modems. This is a byproduct of prolonged Static DNS usage.
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Which, in my experience (having used Static DNS at work for nearly 10 years) is just plain wrong.