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Installation problem today
Hi all.
Installer arrived at 11:50am to put in digital TV, im coming over from Freeview.
They split my BB cable and ran the other cable to the back of the telly cabinet. The installer fitted a Samsung box and told my wife that there is a signal loss somewhere in the line.
They went and got another Samsung box and tried it but same fault.
They say everything from the box by my front door leading into the house is OK
They opened up the cab in the street and checked that. They can't work out how to rectify the problem at this stage and will be trying the box they wanted to install at our house, in another house.
They also said they will be checking other cabs in the area to see if the fault lies with the outside network although they have been in touch with NTL and they say there is no network fault in the area.
The installer promises to come back and have this rectified today. What are the chances of that happening!?!
Worried now....
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