Thread: Is there an NTL PVR?
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Old 17-10-2006, 12:29   #243
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Re: Is there an NTL PVR?
Quote:
Originally Posted by Chris T View Post
Get onto retentions and threaten to cancel if they don't waive the £75. They shouldn't penalise a loyal customer like that. If they call your bluff, go ahead and cancel, then re-order, at which point you'll get it free anyway, and NTL will have failed to reduce the customer churn figure they claim to care so much about. Result - 1-0 to Jules.
You would not need to cancel everything, just cancel the second box for a month!
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