Firstly before I start I would like to personally thank KevAmiga, I spoke to him on the broadband helpline tonight, and he gave me some throughly informative answers, and actually knew what he was on about. Even arranged for an engineer to come and visit He even told me about this site. So once again many thanks Kevin
Ok soo.....spent a month on 1MB even though I was supposed to be on 2MB. Was experiencing some packet loss, but not to bad.
Switched to 4MB after NTL realised that had mis sold me my package, and gave me a deal on the 4MB.
I swear on the 1MB package we actually had a better connection. Constant 120kB's download, and fast loading, all be it a little packet loss, which Kevin said he could see.
Switched modem to 4MB and im getting about 70k AVERAGE on downloads from HTTP/FTP sites. Speeds tonight are terrible, here are some speed tests
Mon, 16 Oct 2006 17:57:16 GMT
1st 512K took 8454 ms = 60.6 KB/sec, approx 499 Kbps, 0.49 Mbps
2nd 512K took 7390 ms = 69.3 KB/sec, approx 571 Kbps, 0.56 Mbps
3rd 512K took 5313 ms = 96.4 KB/sec, approx 794 Kbps, 0.78 Mbps
4th 512K took 2750 ms = 186.2 KB/sec, approx 1534 Kbps, 1.5 Mbps
Overall Average Speed = approx 850 Kbps, 0.83 Mbps
Mon, 16 Oct 2006 20:55:11 GMT
1st 512K took 3922 ms = 130.5 KB/sec, approx 1075 Kbps, 1.05 Mbps
2nd 512K took 4156 ms = 123.2 KB/sec, approx 1015 Kbps, 0.99 Mbps
3rd 512K took 4031 ms = 127 KB/sec, approx 1046 Kbps, 1.02 Mbps
4th 512K took 2235 ms = 229.1 KB/sec, approx 1888 Kbps, 1.84 Mbps
Overall Average Speed = approx 1256 Kbps, 1.23 Mbps
and some ping tests to bbc.co.uk, these were a lot worse earlier and I wish I had kept that info.
Pinging bbc.co.uk [212.58.228.155] with 32 bytes of data:
Reply from 212.58.228.155: bytes=32 time=20ms TTL=245
Reply from 212.58.228.155: bytes=32 time=34ms TTL=245
Reply from 212.58.228.155: bytes=32 time=41ms TTL=245
Reply from 212.58.228.155: bytes=32 time=21ms TTL=245
Reply from 212.58.228.155: bytes=32 time=13ms TTL=245
Reply from 212.58.228.155: bytes=32 time=20ms TTL=245
Reply from 212.58.228.155: bytes=32 time=14ms TTL=245
Reply from 212.58.228.155: bytes=32 time=25ms TTL=245
Reply from 212.58.228.155: bytes=32 time=18ms TTL=245
Reply from 212.58.228.155: bytes=32 time=66ms TTL=245
Reply from 212.58.228.155: bytes=32 time=58ms TTL=245
Reply from 212.58.228.155: bytes=32 time=19ms TTL=245
Reply from 212.58.228.155: bytes=32 time=38ms TTL=245
Reply from 212.58.228.155: bytes=32 time=16ms TTL=245
Reply from 212.58.228.155: bytes=32 time=16ms TTL=245
Request timed out.
Reply from 212.58.228.155: bytes=32 time=20ms TTL=245
Reply from 212.58.228.155: bytes=32 time=34ms TTL=245
Reply from 212.58.228.155: bytes=32 time=45ms TTL=245
Reply from 212.58.228.155: bytes=32 time=21ms TTL=245
Reply from 212.58.228.155: bytes=32 time=38ms TTL=245
Reply from 212.58.228.155: bytes=32 time=20ms TTL=245
Reply from 212.58.228.155: bytes=32 time=37ms TTL=245
Reply from 212.58.228.155: bytes=32 time=45ms TTL=245
Reply from 212.58.228.155: bytes=32 time=60ms TTL=245
Reply from 212.58.228.155: bytes=32 time=19ms TTL=245
Reply from 212.58.228.155: bytes=32 time=57ms TTL=245
Reply from 212.58.228.155: bytes=32 time=59ms TTL=245
Reply from 212.58.228.155: bytes=32 time=17ms TTL=245
Reply from 212.58.228.155: bytes=32 time=23ms TTL=245
Reply from 212.58.228.155: bytes=32 time=54ms TTL=245
Reply from 212.58.228.155: bytes=32 time=21ms TTL=245
Reply from 212.58.228.155: bytes=32 time=16ms TTL=245
Reply from 212.58.228.155: bytes=32 time=23ms TTL=245
Reply from 212.58.228.155: bytes=32 time=25ms TTL=245
Reply from 212.58.228.155: bytes=32 time=54ms TTL=245
Request timed out.
Reply from 212.58.228.155: bytes=32 time=65ms TTL=245
Reply from 212.58.228.155: bytes=32 time=15ms TTL=245
Reply from 212.58.228.155: bytes=32 time=25ms TTL=245
Reply from 212.58.228.155: bytes=32 time=24ms TTL=245
Reply from 212.58.228.155: bytes=32 time=78ms TTL=245
Reply from 212.58.228.155: bytes=32 time=23ms TTL=245
Reply from 212.58.228.155: bytes=32 time=23ms TTL=245
Reply from 212.58.228.155: bytes=32 time=13ms TTL=245
Reply from 212.58.228.155: bytes=32 time=18ms TTL=245
Reply from 212.58.228.155: bytes=32 time=33ms TTL=245
Request timed out.
Reply from 212.58.228.155: bytes=32 time=19ms TTL=245
Reply from 212.58.228.155: bytes=32 time=19ms TTL=245
Reply from 212.58.228.155: bytes=32 time=13ms TTL=245
Reply from 212.58.228.155: bytes=32 time=80ms TTL=245
Ping statistics for 212.58.228.155:
Packets: Sent = 52, Received = 49, Lost = 3 (5% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 80ms, Average = 31ms
Control-C
^C
and before you say it, NO packet loss even this small is not an acceptable service!
My network is, Cable Modem to Linksys router (ethernet) then ethernet cable to my PC. I have changed the router over once to check it wasnt that, which of course it wasnt.
Surely NTL realise there is a major problem on most of their network, I mean its annoying for me as a 4MB user but you 10MB users with rubbish downloads speeds must be very unhappy.
I can see a massive complaint going to ofcom soon about this, as soo many people seem to have the same problem.
Have an engineer coming wednesday so I wonder what the outcome is.
I WANT MY CSS LAG FREE GAMING BACK.
Anyone else in bournemouth having the same issues?