Quote:
Originally Posted by gkhewitt
Just to let you know that we've now got everything installed and working, on the 4th Oct as said above.
I sent off a letter of complaint and it only took two weeks but I got a phone call today offering £40 credit to cover the first month and phone calls. Good!
So Telewest can get their backsides in gear, even if it does take nothing short of an eternity...
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Good news
Your story interests me because one of the promises in the literature I got from the MD of customer services was installation any day of the week! morning, afternoon or evenings! even on a saturday if I wanted !
Glad to hear you're sorted
