Originally Posted by arcamalpha2004

I dont suppose you read my initial thread bill
It was literature that was sent to me by no other than MD of customer care! monsiuer steve stewart !
If I had a scanner I would let you see for yourself, no mention anywhere in the small print about " additional " charges, the fact is my question was with regard to NTL so the childish rebuff by some on here goes right in the bin, but ofcourse if they feel that strong that they have been misled they can report it can they not?
In my case I see through the lies and decline the offer, however, how many people will sign up to the deal without a second thought?
I think in your case bill there would have been an option to tell them " no thanks its not what I thought I was getting "
Any problem after that and you contact trading standards.