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Re: ntl complaints procedures.
hi everybody i had no problems with telewest untill ntl joined up with them now the service is absolutely rubbish i keep getting promise's and the lamest of excuse's,today the men who should be pulling a new cable to my house phoned to say one of them had a medical emergency so he could not do it on his own, does that mean i'm back on the bottom of the list,another 3 mounths to wait,will it be done by Christmas i would like to see Queens speech,do they do repairs in the rain or shall i have to wait till next summer 2007,what can you do, letters phone calls emails does not seem to work,WHATS HAPPENING TO THE COUNTRY IS IT GOING TO THE DOGS LIKE THIS CABLE COMPANY
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