Quote:
Originally Posted by LixeL
Hiya Opelfruitcase,
No offence meant, sorry if any was taken.
The rant was actually mostly tongue in cheek, its all true though and is a fairly short summary of my experience. From reading these forums and other websites on the net it would also appear to be more common than sometimes.
As regards 12, 12a, I really do appreciate your offer of help a couple of weeks ago and also between you and lostandconfused Withenshaw appear to have now got a copy of my original letter explaining the problems with disconnection (see 14), however, ironically the letter they sent said they would be in contact and the next contact was (see 15) another bill.
Once again, I publically apologise if I have given the impression that ntl staff that are one these forums aren't doing anything, you wouldn't probably be here otherwise and its a positive sign of human nature that you do spend time on here sorting out others issues with ntl. Between yourself and lostandconfused you have spoken 100% more sense than any other contact I have had with ntl. Thankyou.
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Thats fine, I just maybe had bit of a bad day and saw red.
Quote:
Originally Posted by lostandconfused
just as a follow up of this lixel did you receive the letter from customer concern should have been sent out last sunday?
if not ill have one done tommorow
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Thanks lac, I'd already passed this onto my Wythenshawe complaints contact myself as I'm not ICMS. I've still got a copy of the letter on my desk if you need it... mail me when your in tommorrow.