Quote:
Originally Posted by LixeL
Absoutely spot on (apart from the customer service=appalling bit, I would use "fine when asking for new services but any other time totally and utterly appalling")
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I'd add that Sky's customer service is almost as bad as ntl's - but thankfully their system is more reliable (in my experience) so you never need to phone them.
BT's customer service, whilst a lot of people slag it off, I have found to be excellent by comparison.
All ISP are rubbish!