To be fair there isnt much choice in Stoke for a decent Broadband service, its either ntl or bust.
I have on numerous occassions tried to use a BT Line for ADSL and failed miserably, and using a supposed 'Business' service at work everyday in Longton which drops off at least 3-4 times a day (I sorry that is not business standard). The BT Lines and exchanges round here seem to have been installed in the Victorian era when much of the city was built.
We use Eclipse at work, who seem reasonable, we have branches in Tamworth, Stafford and Burton and the only Braodban services which cause problems are in the SOT area, the rest never drop off. Not a coicidence I think.
I have lived in 4 Houses in recent years around Hanley and Stoke and have always managed to end up more than 4 miles from the exchange (allegedly the reason why my service was so crap, and 4 BT lines were appalling quality for voice calls also
ntl has been bad lately, but i sure as hell cant see an alternative. I dont think the 4 BT Lines and the poor service at work are bad luck, its a crap BT infastructure in the area. I also know a number of people in different areas of the city with poor speeds and lack of service on ADSL.
Maybe we should start a Broadband for Stoke campaign
We have the A500, lets have Broadband!