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John.C · 11-10-2006, 04:53

What do you feel the most important aspects of your internet service are. I think any ISP should provide a reasonable level of each of the things below, but as with everything in life some ISP's will provide less than reasonable and others will provide more than reasonable.

So what concerns you most about your internet?

Speed - Nice fast line.
Bandwidth Usage - Able to upload/download a reasonable amount.
Stability - Not constantly having problems viewing websites, or disconnecting from chat programs etc
Additional free services e.g. email/webhosting/usenet access
Support - whether it is general customer support/sales suppot/tech support. If it is email or phone or even letter. available times for support 24 hours/12 hours etc. Do they charge for phone calls? Do they have those annoying automated answering machines where you push 50 buttons before you speak with a real person?
Other - Anything else.

I haven't put them up there in the order I feel are most important, I just put them up there as an example. If you want you could be specific about what speeds you want, what bandwidth etc

Maybe write what your current ISP is and what you're paying for your current service.

I'm with NTL broadband paying Ãƒâ€šÃ‚Â£34.99 per month for the 10mb service.

11-10-2006, 04:53	#1
John.C Inactive Join Date: Sep 2006 Posts: 34	Categorise these in order of importance What do you feel the most important aspects of your internet service are. I think any ISP should provide a reasonable level of each of the things below, but as with everything in life some ISP's will provide less than reasonable and others will provide more than reasonable. So what concerns you most about your internet? Speed - Nice fast line. Bandwidth Usage - Able to upload/download a reasonable amount. Stability - Not constantly having problems viewing websites, or disconnecting from chat programs etc Additional free services e.g. email/webhosting/usenet access Support - whether it is general customer support/sales suppot/tech support. If it is email or phone or even letter. available times for support 24 hours/12 hours etc. Do they charge for phone calls? Do they have those annoying automated answering machines where you push 50 buttons before you speak with a real person? Other - Anything else. I haven't put them up there in the order I feel are most important, I just put them up there as an example. If you want you could be specific about what speeds you want, what bandwidth etc Maybe write what your current ISP is and what you're paying for your current service. I'm with NTL broadband paying Ãƒâ€šÃ‚Â£34.99 per month for the 10mb service.