Quote:
Originally Posted by anduin
This time its quite a shock .. some very important sounding department is apparently aware that the area is getting nailed senseless and our shoestring has too many conkers on it. - i cant remember exactly but i think he said something like .... "awww nevermind, at least you are paying for a 10mb line and maybe one day you will achieve a speed above the 40k or so you are getting" ( this is where i just re-read what i said .. sorry for the blatant lies .. he really did say that maybe i should speak to cust services during my companies working hours )
So the point of this post?
They apparently know that people in stoke etc have more chance of a one legged cat burying a turd on a frozen lake than browsing with a smile. And apparently one day after everybody ( including postroom staff ) have all agree'd on a way to resolve it, then they will fill in the fault submissions page on www.whyonearthisitsoslow.net.jp.com.org and send it off to the guy who will fix the problem.
Sorry for the rant - lol - maybe there is hope yet? |
That is the standard get you off the phone as i cannot be bothered answer. I have had emails from support and conversations with Tech supposed support who have said the same. That is the answer they have been giving out for 2 months now to anyone who has any type of slow down or brain fart.
If only there was another supplier in my area that can give me 8-10 meg but there is not at this time.
As far as i am concerned NTL are now the Pitts as far as broadband goes. They have killed the goose that laid the golden egg.