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Old 09-10-2006, 07:49   #19
TIM731
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Join Date: Sep 2006
Posts: 11
TIM731 is an unknown quantity at this point
Re: Outage in the Guildford Area

Hello Darkone338,

Unless you link back to the cabinet at the junction of Salisbury Grove and Mytchett place Rd all is ok, if you’re on the cabinet your stuffed.

What I cant understand is 2 of my neighbours and myself have had an engineer out to site and all have stated its a fault with the cabinet but still the helpdesk team in India want to send someone to my house so my wife has to tale a half day today (this isn’t going to fix the problem) as its not

1. The modem (as interactive not working both need an ip address)
2. The cable from my house as this was tested Friday by the TV tech who reported the fault the NTL network (read through blog and you can see it’s affecting at least 15 houses.
3. Recycling power through the modem isn’t going to make it work and the ready light is flashing and the error log inside the modem states timing and sync issue (No upstream/downstream signal)
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