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Chutzpah · 08-10-2006, 22:45

If you're paying for calling them send them a stern (but as polite as possible) letter with a copy of your phone bill, and all the charges regarding this matter highlighted.

I would also be pushing for mucho compensation regarding the "if you're not in" business - talk about a smack in the teeth.

I wouldn't bother phoning any more complaints - send it recorded delivery, put in a reasonable timescale for their reply and say that if you don't get it within that time you'll be escalating the complaint.

08-10-2006, 22:45	#3
Chutzpah Inactive Join Date: Sep 2006 Posts: 28	Re: 12hours? Pffft If you're paying for calling them send them a stern (but as polite as possible) letter with a copy of your phone bill, and all the charges regarding this matter highlighted. I would also be pushing for mucho compensation regarding the "if you're not in" business - talk about a smack in the teeth. I wouldn't bother phoning any more complaints - send it recorded delivery, put in a reasonable timescale for their reply and say that if you don't get it within that time you'll be escalating the complaint.