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Old 07-10-2006, 21:56   #11
Creative
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Re: Are NTL pushing the system too far?

Quote:
Originally Posted by popper View Post
you would think they would have some form of UPS setup for the BB side wouldnt you?.

the fact the phone side went down too is far more worrying though as its supposed to be totally seperate, is it ?.

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http://www.newvideobusiness.com/content/view/79/26/
http://www.digitalmediapublishing.co...ember-2006.pdf
IPTV and AVC is it,use it or loose it......
Well the BB uses the same cabling and amps etc as the TV side, so not sure where it went wrong. Phone shouldn't have been affected, as it should be protected.

I'd report it Coggy.

---------- Post added at 21:56 ---------- Previous post was at 21:53 ----------

Quote:
Originally Posted by Incognitas View Post
I think it was about that time.The phone is still not working which is very annoying as my husband was hoping for a phone call from an agency about possible weekend work.

It keeps happening at weekends I notice,Everything happens either Friday or Saturday and then you have to wait until Monday to get any CS help because the Saturday folk don't seem to have the ability to sort anything out.
I only noticed because the sound went off on TV! Was off for approx 10 secs and came back on.
I'm PO17 area. I wonder how close we are.

Didn't realise it was still off though. No offence but do you have an alternative phone to check your phone hasn't fallen victim to a spike?
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