Quote:
Originally Posted by opelfruitcase
Regarding previous two posts - its not about ntl just wanting to change channel numbers - its about bringing a previously 'backward' platform into alignment with the rest of ntl.
Unfortunately you will have had a lot of problems recently regarding the services. All I would say is that it will all be worth it in the long run - tvod, logical channel listings, more user friendly tv service (albeight slightly slower - but then it'll still be worth it).
BTW, when I say backward platform, all I mean is that compared to other ntl customers, you've had a substandard tv service all this time - and you've got the same people to thank for this who also brought you Bulldog broadband. Need I say more?
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Many thanks for the background info. I was a subscriber to the supplier that NTL took over from many years ago. However, loss of service for a week and now what looks like a a box that has died is not in my opinion, "alignment", it is a complete and utter failure to provide a professional subscriber service. If service was substandard then it should have been updated before alignment.
I do not have the service that I had 10 days, not because of my actions but
because of the actions of my supplier. The Telewest platform may be superior to the old cable and wireless one. BUT that does not excuse NTL for effectively terminating the service to long term customers.
As for jam tomorrow, a bit late when the waiter has just nicked the bread.