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Old 06-10-2006, 22:21   #1
Smilie
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Join Date: Nov 2003
Location: Dorset
Posts: 399
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overdue payment (Broadband)

Hi
Just realised that NTL sent us a reminder notice letter
saying we have overdue payments
as the account is opened/paid by my Dad im not too sure why the payment didnt go through yet (need to ask him and check his statements)

anyhow
the letter says they have written to us previously (so this must be a 2nd letter)
and it was posted on the 30 of september saying we are overdue by £69.98 (2months 10mb BB)
and as its the weekend (NTL billing seems to be close at weekends)
we cant make payments till Monday
what i wanted to know is
how long do i have before they restrict our BB??
and if they do restrict our services
is there a extra payment to get it back???

BTW
for people who wanted to know why we only read the letter now
its because my Dad doesnt speak or read english (we are chinese)
and i only saw the letter today

P.S
my Dad just came back when i was writing this
his bank account does have the money for payment
and also have £1200 overdraft even if he didnt
dunno why the payment didnt go through
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