Quote:
Originally Posted by lardboy
Been having problems in the NG17 area of Nottinghamshire recently which are particularly bad tonight.
Every night my modem disconnects at least once and the cable light goes out for a few seconds then retrains and goes back to normal.
However tonight every time I tried to do anything like downloading something or even running a speed test the speed will go up to 4Mb for a second then connection will die for 20 secs then modem will disconnect and retrain.
I'm using a TJ210 on 4mb connection.
If I do need to upgrade is there anyway I can do it without spending half a day and a fortune on the phone to CS and then lose a days wages waiting for an engineer?
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I still have one too - sounds like you have signal problems and I was told that the first thing an engineer tries with these 5+ year old modems is to swap them out.
The current policy is that only an engineer can now install modems - I guess this in response to abuse/fraud of ebayed items etc. Stupid thing is 5 years ago my Terajet was posted and I installed myself with only help from Robin Walker and a telephone given PIN! (modem point and white cable was installed by NTL before modem turned up).