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Originally Posted by TheBlueRaja
Hi All,
I recently sold an item on Ebay, not for much - just 20 quid... But the buyer refused to pay initially because i dont use Paypal, even though it was made perfectly clear in the auction.
Anyway, i sent him a few e-mails and go no response so 7 days later i opened an Ebay dispute and finally got a response from him, (surprise, surprise). Anyhoo, to cut a long story short he's says hes having a real hard time at the moment, has not time, is stressed blah de blah but essentially saying hes not paying.
Soooo, Ebay now gives me the following options:-
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1) We've completed the transaction and we're both satisfied.
No Final Value Fee credit will be given and the buyer will not get an Unpaid Item strike.
2) I feel I have no other option but to end communication with the buyer. (Available on the 8th day after dispute is filed or once the buyer responds)
You'll get a Final Value Fee credit and the buyer will get an Unpaid Item strike.
3) We've agreed not to complete the transaction or the buyer is returning the item.
If the buyer informs eBay that they agreed, you will receive a Final Value Fee credit and the buyer will not receive an Unpaid Item strike.
If the buyer informs eBay that they did not agree, you will not receive a Final Value Fee credit and the buyer will not receive an Unpaid Item strike.
You need to wait up to 7 additional days to be eligible for a Final Value Fee credit.
Now im looking at option 3 and thinking - how does it work, do i get the full value of the sale back and an option to relist free here - or do i still have to wait 7 more days before i use this option in order to get my Final value fee? Or can i end the dispute, relist (for free) and then wait 7 days before claiming FVF?
Anyone done this before?
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Looks like you have a typical non-paying bidder.
Firstly when you list a item for auction on ebay and have set out your payment terms and conditions anyone that bids on that auction has then agreed to those terms.
When they then ask you for a different payment method no matter what it is you are well within you rights has the seller to say no and point them to the agreed payment methods.
If they then do not pay you for the item that they have won you should then open a dispute console for none paying bidder (Report unpaid item).
Put in the dispute console some information about the situation.
Then use your bidders details to contact them they should have left a phone number give them a ring and find out the full facts, this normally with the above kicks them into paying up.
You can pull their details here
http://search.ebay.co.uk/_W0QQtZvbQQsofindtypeZ9
If they do not pay you and when you can see in the dispute console that you can claim your fee's back close the console indicating with the option that indicates you have not had payment and leave them a none paying bidder strike.
You will get all the listing fee's and final fee's back even if you do not relist the item.
At the same point they buyer will have a strike against them that ebay can only see and if they get enough of them they will be kicked off well for a while any ways, and if they set up another account and ebay tie that account with the last one there gone again.
Now during this also leave then Negative feedback to warn others of the none payer, also if they have not answered or replied to you in the console they can not leave you negative feedback for that auction as they have not resolved the issue during the dispute process.
If they have contacted you through the dispute console then yes they can leave you a negative feed back but the whole point of the feedback system is to be able to warn others of these type of buyers.
Also add the buyer to you blocked bidders list to stop them wrecking any of your future auctions the links below.
http://offer.ebay.co.uk/ws/eBayISAPI...dderblocklogin
If you go for the option not to complete the sale then you will not get any fee's back and the none payer as got away free.
The reason for that is they mostly do not agree with you and you loose your fee's.