Thursday update but later.
TIM731 - I reckon you must live around Mytchett too. Just phoned my brother (see original post 02-10-2006, 11:50) and it's the same with him. He's going to look out for you this evening as you both pace the streets looking for NTL techs
What's worrying is these off-shore call centres. They don't seem to have a clue about what's going on. The call centre lady has now booked a call out for a neighbour with an identical problem, insisting that it's a house equipment fault and that all aspects of the local network are 100%