Hi All,
I recently sold an item on Ebay, not for much - just 20 quid... But the buyer refused to pay initially because i dont use Paypal, even though it was made perfectly clear in the auction.
Anyway, i sent him a few e-mails and go no response so 7 days later i opened an Ebay dispute and finally got a response from him, (surprise, surprise). Anyhoo, to cut a long story short he's says hes having a real hard time at the moment, has not time, is stressed blah de blah but essentially saying hes not paying.
Soooo, Ebay now gives me the following options:-
Quote:
1) We've completed the transaction and we're both satisfied.
No Final Value Fee credit will be given and the buyer will not get an Unpaid Item strike.
2) I feel I have no other option but to end communication with the buyer. (Available on the 8th day after dispute is filed or once the buyer responds)
You'll get a Final Value Fee credit and the buyer will get an Unpaid Item strike.
3) We've agreed not to complete the transaction or the buyer is returning the item.
If the buyer informs eBay that they agreed, you will receive a Final Value Fee credit and the buyer will not receive an Unpaid Item strike.
If the buyer informs eBay that they did not agree, you will not receive a Final Value Fee credit and the buyer will not receive an Unpaid Item strike.
You need to wait up to 7 additional days to be eligible for a Final Value Fee credit.
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Now im looking at option 3 and thinking - how does it work, do i get the full value of the sale back and an option to relist free here - or do i still have to wait 7 more days before i use this option in order to get my Final value fee? Or can i end the dispute, relist (for free) and then wait 7 days before claiming FVF?
Anyone done this before?